Troubleshooting

FAQs

I'm using Safari and I can't see the 3D tumour model

Unfortunately some people experience this issue with Safari web browser on some devices.  We apologise for the incovenience, and ask that you try to access the digital content using a different web browser, such as Chrome or Firefox.

I'm on a mobile device and some of the content is missing/off-screen.

We apologise for this but due to the nature of the software, it may display differently on some devices.  All the content should be there to complete the challenges, you may just need to zoom out to see the text, and zoom back in to see the tumour.  Alternatively, if you have a laptop or desktop computer, you may find the experience is better formated there.